Orders can be made through:
INTERNATIONAL: Contact your local distributor
Please call before returning any products for refund, credit or replacement. NO return will be accepted after 15 days of Invoice. No return will be accepted without proper authorization by Azure Biosystems. To return damaged or incomplete products, please contact Customer Service immediately to obtain a return authorization number and instructions for returning the goods. In order to receive credit, the products must be returned in their original, intact condition, and in original packaging. There will be a 20% processing fee on all goods returned due to customer ordering error.
Terms of payment are net thirty days from the date of shipment in U.S. dollars. A 1.5% service charge per month is added for accounts past due over 30 days. Prices are subject to change without notice.
Depending upon the nature of the product, shipments are made by post, on blue-ice bricks or on dry ice. We can process your order via phone, fax, or email between the hours of 8:00 AM and 4:00 PM Pacific Standard Time (PST). Products are shipped F.O.B. Dublin, CA. Shipping and handling charges are prepaid and added to your invoice.
Orders for regularly stocked items may be cancelled at no charge provided that we receive notice before the order is shipped. Cancellations after the order is shipped may be subject to a 20% restocking fee. Additions to an order after it is processed and shipped may be subject to additional freight and ice charges.
Please call before returning any products for refund, credit or replacement. NO return will be accepted without proper authorization. To return damaged or incomplete products, please contact Customer Service immediately to obtain a return authorization number and instructions for returning the goods. In order to receive credit, the products must be returned in their original, intact condition. There will be a 20% processing fee on all goods returned due to customer ordering error.
Products are sold for research or non-commercial laboratory use only and are not to be administered to humans or used for medical diagnostics. Contact us for additional terms and conditions if you plan to use our products for commercial purpose.
Unless explicitly stated, no license or immunity under any patent is either granted or implied by the sale of any of our products. Azure Biosystems Inc does not warrant that the resale or use of its products delivered will not infringe the claims of any patents, trademarks or copyright covering use of the product itself, or its use in combination with other any other products, or its use in the operation of any process. Furthermore, the purchaser assumes all risks of patent, trademark or copyright infringement associated with any such use, combination or operation.
Azure Biosystems Inc shall not be responsible for any injury or damages resulting from the use or misuse of any of its products.
Azure Biosystems Inc warrants that its products will conform to the standards stated in its product specification sheets in effect at the time of shipment. Azure Biosystems Inc will replace free of charge any product that does not conform to the specifications. This warranty limits Azure Biosystems Inc liability only to the replacement of the product.
The stated warranties expressed and the remedy provided for any breach thereof, are in lieu of any other liabilities or obligations of Azure Biosystems Inc for any damages whatsoever, arising out of or in connection either with the delivery, or with the Buyer’s inability to use any of its products.
Without limiting the effect of the preceding sentence, Azure Biosystems Inc’s maximum liability, if any, shall not exceed the purchase price paid by the buyer for the product.